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For Jidetech customers who have:

 any technical issues while using our products or services

 any payment or delivery problems while placing your orders

 any feature suggestions

 any other concerns

contact Support for Help

For Jidetech customers who request a warranty, return or exchange:

Jidetech wants you to be thrilled with our products. However, if you are not totally satisfied with your purchase and need to return or exchange them, we are here to help.

Start a repair, refund or exchange request

For the media, bloggers, or YouTubers:

If you are interested in JideTeche products and want samples to get more information about our products or services, please contact us at cindyhe#jidetech.com (replace # with @).


If you have any questions about our  Privacy Policy, or request your personal data, please contact us at dpo#reolink.com (replace # with @).


Address: 4F, Building 1, Peace Industrial Park, Shitouling, LongHua Street, Longhua District, Shenzhen, China 518027

Telephone/Whatsapp/Wechat:  86 135 5499 2943