Terms of service

Terms of Service

Last Updated: 2025-10-01

1. Overview

This website is operated by JideTech. Throughout the site, the terms “we”, “us” and “our” refer to JideTech.

By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service, including any additional terms and policies referenced herein.

If you do not agree to all the terms and conditions, you may not access the website or use any services.

2. Use of Website

You agree to use this website only for lawful purposes. You must not:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit malicious code or harmful content
  • Attempt unauthorized access to systems or data

We reserve the right to terminate access for violations.

3. Products and Services

We specialize in:

  • Security cameras (PTZ, solar, 4G, AI cameras)
  • NVR and VMS systems
  • OEM / ODM customization services

All product descriptions and specifications are subject to change without notice.

We reserve the right to:

  • Modify or discontinue products
  • Limit quantities
  • Refuse service to any customer

4. Orders and Payments

4.1 Order Acceptance

All orders are subject to acceptance and availability.

4.2 Pricing

Prices are subject to change without prior notice due to:

  • Component cost fluctuations
  • Exchange rates
  • Market conditions

4.3 Payment Terms

Unless otherwise agreed:

  • Small orders: 100% payment in advance
  • Bulk orders: 50% deposit + 50% before shipment

5. Shipping and Delivery

Shipping methods may include:

  • Express (DHL / FedEx / UPS)
  • Air freight
  • Sea freight

Delivery times are estimates only and may be affected by:

  • Customs clearance
  • Logistics delays
  • Geopolitical or environmental factors

We are not responsible for delays beyond our control.

6. Returns and Warranty

6.1 Warranty

We provide a limited warranty (typically 1–2 years depending on product).

6.2 Returns

Returns are accepted only if:

  • Product has verified quality issues
  • Authorized by our support team

Returns are NOT accepted for:

  • Incorrect model selection by customer
  • Damage caused by misuse or improper installation

7. OEM / ODM Services

For customized products:

  • Specifications must be confirmed in writing
  • Samples may be required for approval
  • Lead time and MOQ apply

We are not responsible for:

  • Market performance of customized products
  • Compatibility with third-party systems unless specified

8. Intellectual Property

All content on this website, including:

  • Text
  • Images
  • Logos
  • Product designs

are the property of JideTech or its licensors.

You may not reproduce, distribute, or use content without written permission.

9. Third-Party Compatibility Disclaimer

Our products may support protocols such as:

  • ONVIF
  • Third-party NVR systems

However:

  • Full compatibility is not guaranteed in all environments
  • Advanced functions (e.g., PTZ control, audio) may vary

10. Limitation of Liability

To the maximum extent permitted by law:

JideTech shall not be liable for:

  • Indirect or consequential damages
  • Loss of business, profits, or data
  • Installation or integration issues

Our liability is limited to the purchase value of the product.

11. Indemnification

You agree to indemnify and hold harmless JideTech from any claims arising from:

  • Misuse of products
  • Violation of laws
  • Breach of these Terms

12. Governing Law

These Terms shall be governed by and interpreted under the laws of:

People’s Republic of China

unless otherwise agreed in writing.

13. Changes to Terms

We reserve the right to update these Terms at any time.

Changes will be posted on this page with an updated date.

14. Contact Information

For any questions regarding these Terms, please contact:

JideTech
Email: support@jidetech.com
Website: www.jidetech.com